How we use personal information on the Workshop Diary website

1. Who we are

Workshop Diary is the trading name used for this public website.

Contact email

hello@workshopdiary.com

2. What this policy covers

This policy covers personal information collected through the public Workshop Diary website, such as contact forms, demo requests and direct enquiries.

It does not, by itself, describe how customer data is processed inside the Workshop Diary software service. That should be covered separately through the product terms, customer agreement and any data processing terms used for paying customers.

3. Information we may collect

When you contact us or request a demo, we may collect:

• Your name
• Your email address
• Your workshop or business name
• Your telephone number, if you provide it
• Indicative team size, current setup or plan interest, if selected
• The contents of your message or enquiry
• Any further information you choose to include in correspondence with us

4. How we use that information

We may use website enquiry information to:

• Respond to your question or demo request
• Understand what kind of Workshop Diary plan or setup may suit your business
• Arrange a product demonstration or follow-up conversation
• Maintain a record of business enquiries and related communications
• Protect the website and enquiry process against misuse, spam or abuse

5. Our lawful basis

Where you ask about Workshop Diary, request a demo or make a sales enquiry, we generally use your information because it is necessary to take steps at your request before entering into a potential contract, or because we have a legitimate business interest in responding to genuine enquiries and keeping appropriate enquiry records.

Where we later wish to send optional marketing that requires consent, we will ask for that consent separately rather than treating a demo request as blanket permission.

6. Who we may share information with

We do not sell personal information submitted through the public website. We may share information where reasonably necessary with service providers who help us operate the website, store business records, manage communications or deliver the Workshop Diary service, provided they are used under appropriate arrangements.

We may also disclose information where required by law, regulation, court order or a legitimate request from a competent authority.

7. International processing

Some technology suppliers may process information outside the United Kingdom. Where that applies, we will seek to use appropriate safeguards or transfer mechanisms required for the relevant processing.

8. How long we keep enquiry information

We keep enquiry information only for as long as reasonably needed to deal with the enquiry, assess potential customer interest, maintain business records and handle any follow-up. Exact retention periods may depend on whether the enquiry becomes an active customer relationship.

9. Your rights

Depending on the circumstances, you may have rights to request access to personal information we hold about you, ask for inaccurate information to be corrected, request erasure or restriction, object to certain processing, and raise a complaint with the UK Information Commissioner’s Office.

To raise a privacy request with us, email hello@workshopdiary.com.

10. Cookies and similar technology

Our use of cookies, local storage and similar technology is explained in the Cookie Policy. Optional cookies should only be used where they are enabled and, where required, consent has been provided.

11. Changes to this policy

We may update this policy from time to time as the website, enquiry process or Workshop Diary service develops. The latest version published on this page will apply to future website use.